Privacy policy

At ZeloKart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or make a purchase.

Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as your name, billing and shipping address, email address, phone number, payment details, order information, IP address, and device or browsing information.
We collect only the information reasonably needed to operate our store, process orders, provide customer support, and improve your shopping experience.

How We Use Your Information

We may use your information to:

  • Process and fulfil your orders and payments.
  • Arrange shipping and delivery.
  • Send order confirmations and important updates.
  • Respond to questions and customer support requests.
  • Detect and prevent fraud, security issues, or misuse.
  • Improve our website, products, and services.
  • Send marketing communications where permitted by law and your preferences.

Payments

Payments are processed through the payment providers available at checkout. Your payment information may be handled directly by these providers under their own privacy policies and security practices.
We do not intentionally store complete payment card details on our own systems.

Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our store. These may include Shopify, payment processors, shipping and fulfilment partners, analytics providers, and customer support services.
We may also disclose information where required by law or when necessary to protect our rights, customers, or store.
We do not sell your personal information in exchange for money.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, and support advertising where enabled. You can manage cookies through your browser settings, although some website features may not work as intended if cookies are disabled.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for order fulfilment, customer service, legal obligations, dispute resolution, and legitimate business purposes.
We take reasonable steps to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent for certain uses.
To make a privacy-related request, contact us using the contact details provided on our website. We may need to verify your identity before processing a request.

Children's Privacy

Our store is not intended to knowingly collect personal information from children who are not legally permitted to use the service without appropriate consent. If you believe a child has provided personal information improperly, please contact us.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The revised version will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact page on our website.

Store: ZeloKartย 

Website: https://zelokart.com